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Operation Support (Java)

Salary undisclosed

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Avows is hiring for Operation Support Consultant (Java) for one of our clients in Malaysia. Please find the details below:

  • A bachelor's degree or equivalent, in Information Technology or related field.
  • 3- 5 years of experience in the related field
  • Proficient in Java / JavaScript / Groovy
  • Proficient in Source Code Version Control such as GIT
  • Well verse in handling operational issue and escalation.
  • Experience in Oracle and MSSQL databases will be an added advantage.
  • Proficient in Web API development
  • Knowledge of Docker and Kubernetes in Cloud Container Service
  • Knowledge in Web or Mobile development
  • Knowledge of web server infrastructure (IIS) and Cloud Services
  • Understanding DevOps practice such as CI/CD
  • Proficient in Microsoft Office software suite.
  • Dedicated team player with the ability to deliver under pressure and perform within tight deadlines.

Essential Duties and Responsibilities As described by the Head of Department and/or but not limited to the following:

  • Oversee and monitor all application support and maintenance related issues.
  • Responsible for support which includes incident management, service request (SR), asset inventory, root cause analysis (RCA), daily/weekly/monthly application monitoring and maintenance.
  • Responsible for documentation such as SOP and RCA.
  • Responsible for support processes that involve other systems such as FDS, EPS, APIGEE, Alibaba Cloud and related departments.
  • Respond to user help desk requests and monitor system stability and performance.
  • Assess system data and error logs, along with user reports, to determine areas for improvement.
  • Involve in activities such as Load/Stress Test and Pentest.
  • Involve in SIT, UAT and TPA processes.
  • Involve in enhancement processes including bug fixes.
  • Proactively exhibit and apply high level of technical expertise to responsibilities and work assignments.

Job Types: Full-time, Contract

Pay: RM1,364.34 - RM10,000.00 per month

Benefits:

  • Health insurance
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Work Location: In person