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Avows is hiring for Operation Support Consultant (Java) for one of our clients in Malaysia. Please find the details below:
- A bachelor's degree or equivalent, in Information Technology or related field.
- 3- 5 years of experience in the related field
- Proficient in Java / JavaScript / Groovy
- Proficient in Source Code Version Control such as GIT
- Well verse in handling operational issue and escalation.
- Experience in Oracle and MSSQL databases will be an added advantage.
- Proficient in Web API development
- Knowledge of Docker and Kubernetes in Cloud Container Service
- Knowledge in Web or Mobile development
- Knowledge of web server infrastructure (IIS) and Cloud Services
- Understanding DevOps practice such as CI/CD
- Proficient in Microsoft Office software suite.
- Dedicated team player with the ability to deliver under pressure and perform within tight deadlines.
Essential Duties and Responsibilities As described by the Head of Department and/or but not limited to the following:
- Oversee and monitor all application support and maintenance related issues.
- Responsible for support which includes incident management, service request (SR), asset inventory, root cause analysis (RCA), daily/weekly/monthly application monitoring and maintenance.
- Responsible for documentation such as SOP and RCA.
- Responsible for support processes that involve other systems such as FDS, EPS, APIGEE, Alibaba Cloud and related departments.
- Respond to user help desk requests and monitor system stability and performance.
- Assess system data and error logs, along with user reports, to determine areas for improvement.
- Involve in activities such as Load/Stress Test and Pentest.
- Involve in SIT, UAT and TPA processes.
- Involve in enhancement processes including bug fixes.
- Proactively exhibit and apply high level of technical expertise to responsibilities and work assignments.
Job Types: Full-time, Contract
Pay: RM1,364.34 - RM10,000.00 per month
Benefits:
- Health insurance
- Professional development
Schedule:
- Day shift
- Monday to Friday
Work Location: In person