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Customer Service Cum Clinic Assistant
RM 1,700 - RM 1,700 / month
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Job Task Clinic Assistant
- Responsible for carrying out normal operations for the medical clinic, including patient registration and injections.
- Updating all patient records.
- Performing appropriate treatments in a timely manner as directed.
- Maintaining the filing system using the provided system.
- Ensuring the treatment room and diagnostic room meet standards and assigned tasks.
- Managing stock, cleanliness of the treatment room, and storage areas.
- Willing to travel to all company branches when required.
Job Task Customer Service
- Greet patients with a positive and helpful attitude.
- Answer, screen, and forward incoming phone calls.
- Ensure the reception area is tidy and well-stocked with necessary stationery and materials.
- Respond to patient inquiries via WhatsApp, Telegram, and email.
- Schedule and update patient appointments for consultations and treatments.
- Record appointments in Google Calendar and the appointment book.
- Perform clerical duties such as filing, photocopying, transcribing, and emailing patients or suppliers.
- Address and resolve patient issues, complaints, and concerns efficiently to maintain high patient satisfaction and service quality.
- Manage the replenishment of medications and consumables as needed.
- Handle other duties assigned by the Manager as required.
- Must be capable of multitasking effectively.
Job Types: Full-time, Permanent, Fresh graduate
Pay: From RM1,700.00 per month
Benefits:
- Additional leave
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
- Weekend jobs
Supplemental Pay:
- Overtime pay
- Performance bonus
- Yearly bonus
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Clinical Assistant: 1 year (Required)
Language:
- English (Preferred)
- Bahasa (Preferred)
Work Location: In person
Application Deadline: 02/10/2025