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Sales Associate

RM 1,800 - RM 2,500 / month

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  • Customer Assistance: Greet and assist customers in finding coffee bean that best meet their needs. Provide recommendations and information about product features, pricing, and availability.
  • Sales & Upselling: Actively engage with customers to drive sales, achieving individual and store sales targets. Use upselling and cross-selling techniques to increase average order value.
  • Product Knowledge: Maintain thorough knowledge of the coffee beans.
  • Merchandising: Assist in the arrangement and display of coffee beans to ensure the sales floor is visually appealing and aligned with company standards.
  • Customer Service: Handle customer inquiries, complaints, or returns professionally and promptly. Ensure that customers have an enjoyable experience from start to finish.
  • Order Processing: Accurately process transactions, including cash handling, credit card payments, and returns/exchanges.
  • Inventory Management: Monitor stock levels and report coffee bean shortages to the appropriate team members. Help with restocking and organizing inventory.
  • Team Collaboration: Work with other team members to achieve store goals, assist with training new associates, and support overall store operations.

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM2,500.00 per month

Benefits:

  • Health insurance
  • Maternity leave

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Application Question(s):

  • What is your expected salary?

Work Location: In person