Senior Manager, Investment Operations
Salary undisclosed
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About FWD Group
FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience.
For more information, please visit
www.fwd.com
FWD Technology and Innovation Malaysia Sdn. Bhd., known as FWD TIM, was established in late 2019. Strategically located in Kuala Lumpur, FWD TIM serves as a pivotal shared service location within FWD Group, providing services to multiple markets across the Group. FWD TIM houses a diverse and talented workforce focused on essential business and technology services such as information security, cloud operations, IT solutions delivery, digital and data, actuarial, finance, investments, and customer service, among many others. FWD TIM is dedicated to drive and deliver operational excellence and efficiency, foster innovation and ensure regulatory compliance across all business functions as well as maintain a competitive edge in the market.
PURPOSE1) Reporting to the Head of the ICOE this position
shall be accountable for managing the Investment
Operations team of the ICOE and ensure timely
delivery of day-to-day Investment Operations
activities to Hong Kong and Group Entities.
2)Support the expansion of the ICOE and Group to
the LBUs.
KEY ACCOUNTAIBILITIES
Investment Operations
Investment Operations
- Approve investment portfolio reconciliations among custodian, fund manager and Bloomberg to ensure completeness and accuracy.
- Manage day-to-day trade settlement, pre & post trade support, activities for Group Entities and Hong Kong.
- Provide trade support to the investment front office in Group Entities and Hong Kong.
- Supervise the cash and currency operations for Group Entity and Hong Kong investment teams ensuring timely execution of required funding activities.
- Work with counterparties to establish ISDA and CSA agreements in support of the derivative program.
- Manage bank and custodian KYC requests, regulatory and audit requests as required.
- Review and approve alternative asset transaction entry
Bloomberg Subject Matter Expert
- Responsible for external asset manager trade feeds into Bloomberg AIM and working with Asset Managers & Bloomberg to establish new feeds when necessary.
- Responsible for trade feeds from Bloomberg AIM to Clearwater and establishing new feeds as required.
- Seek Group Operations approval for required Bloomberg setups.
- Provide group-wide Bloomberg support.
- Optimize the use of various Bloomberg modules and are integrated with Funnelweb, Investment Data Repository and Clearwater.
Data Management
- Establish and manage a group-wide ISDA & CSA repository and ensure group-wide governance processes and adhered to.
- Ensure standards for Bloomberg setups are adhered to and managed appropriately (i.e. portfolios, securities, transactions, etc).
KEY PERFORMANCE INDICATORS
- Number of trade processing errors
- No unexplained or approved overdraft charges
- Achieve 90% automation of Bloomberg AIM and Clearwater trade feeds
EXTERNAL & INTERNAL CONTACTS
Internal
Internal
- Group Investment Operations Team
- Local offices’ Investment Operations team
- Group Investments
- ICOE Investment Operations
External
- Asset Managers
- Bloomberg
- Custodians
- Brokers
- Collateral manager
DECISION MAKING
- In conjunction with the Head of the ICOE make staffing related decisions for direct reports
- Approve cash and currency transactions.
- Approve alternative asset transaction entry.
QUALIFICATIONS / EXPERIENCE
- University degree in Accounting/Business/Finance or related fields.
- 10+ years of experience working in middle office operations, collateral support, trading processing.
KNOWLEDGE & TECHNICAL SKILLS
Business Knowledge
Business Knowledge
- Solid knowledge of financial products
- Working level knowledge of collateral management, ISDA and CSA documentation is required Knowledge of Private Equity and Alternative Credit products is an asset
Technical Skills
- Advanced knowledge of Bloomberg AIM is required
- Investment Accounting Systems (PAM, FAM, Portia, Clearwater, etc) is an asset
- Microsoft Office
Management Skills
- Experience in leading small teams in an Investment Operations environment is preferred.
- Clarity in communication and being an active listener.
- Provide constructive feedback and build a high performing team.
- Being empathic with a desire to help others.
COMPETENCIES
- Able to work independently or as part of a team.
- Excellent interpersonal skills.
- Good command of both spoken and written English
- Understanding interdependencies and interconnections of systems; seeing the big picture rather than the parts.
- Being flexible and adaptable for change.
- Learning from mistakes and desire to improve.