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What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
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  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Customer Service cum E-Commerce Executive (Mandarin Speaker)

RM 4,000 - RM 4,800 / month
Checking job availability...
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Position: Customer Service cum E-Commerce Executive (Mandarin Speaker)
Company: Footer Malaysia
Industry: Clothing wholesaler
Company Location: Jalan Tun Razak, Kuala Lumpur
Working Hours: Flexible schedule (Mon-fri)

JOB DETAIL:

· Order Management: Oversee the entire online order platform, from order placement to delivery, ensuring compliance with company policies (SOP) and timely fulfillment for order processing.

· E-Commerce Platform: Maintain and manage e-commerce store product listing, store decoration and performance.

· Returns and Exchanges Oversee and manage customer returns and exchanges, ensuring compliance with company policies and timely resolution.

· Customer Complaints & Disputes: Address and resolve customer complaints/disputes and issues related to orders, returns, exchanges, and act as a liaison between customers and internal departments to facilitate solutions.

· Products Inquiries: Respond promptly to customer inquiries on various platform via phone, email, and chat to providing accurate information on products.

· Delivery Status Inquiries: Respond to customers inquiries and manage online order status, order processing, shipping status, and returns.

· Task Assignment & Monitoring: Assign tasks to the customer service team, monitor task progress, and review performance periodically to ensure accountability.

· Inventory Management: Coordinate with the warehouse, logistics and sales teams to track and update inventory system to avoid stock shortages, ensure records are up to date and workflow optimization.

· Feedback and Reporting: Collect and analyze customer feedback to identify trends and recommend improvements in service and processes.

· Financial Transactions: Verify payments and handle other tasks related to financial transactions to ensure accuracy and compliance with financial policies.

· Administrative Duties: Execute additional administrative tasks as directed by superiors, including logistics oversight and performance tracking of service-related outputs.

· Publicity: Draft public service announcements, updates, and statements as required, ensuring alignment with brand messaging.

· Payment & Refund: Oversee processes for order returns, refunds, and payment collections.

· Product Update: Maintain up-to-date knowledge of Footer Malaysia’s products, promotions, and policies to provide informed responses to customers.

JOB REQUIREMENT:

  • Minimum SPM or Diploma in Business Administration, Customer Service, or related fields.
  • Minimum 2+ years in customer service, preferably with experience in order management or in an e-commerce or retail environment
  • Experiences with order management systems (e.g., SAP, Oracle) and CRM tools.
  • Strong interpersonal skills and ability to handle customer inquiries professionally.
  • Proficiency in both English and Mandarin is essential, as the role involves engaging with the Taiwan market.

Job Type: Full-time

Pay: RM4,000.00 - RM4,800.00 per month

Benefits:

  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • 13th month salary
  • Performance bonus
  • Yearly bonus

Application Question(s):

  • Do you have experience using order management tools? If so, could you please list the tools you have worked with?
  • Please list the languages you are able to speak, write, and read
  • How long is your notice period?

Experience:

  • Customer service: 2 years (Required)
  • E-commerce: 2 years (Required)
  • Order management system: 1 year (Required)

Work Location: In person