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Customer Service Representative W From Home

RM 3,000 - RM 4,300 / month

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We are seeking Customer Service Representatives to join our team, supporting either Mandarin or Cantonese-speaking customers. This role involves handling inquiries, providing solutions, and ensuring excellent customer satisfaction.

Key Responsibilities:

  • Respond to customer inquiries via chat, email, and/or calls.
  • Provide professional assistance and resolve customer issues efficiently.
  • Accurately document customer interactions and follow up as needed.
  • Maintain service quality and adhere to company guidelines.

  • SPM or equivalent educational qualification.
  • Must be able to read and type in Traditional Mandarin.
  • Ability to type Traditional Mandarin – Minimum 35 words per minute (WPM).
  • Strong communication skills in Mandarin or Cantonese, depending on the assigned team.
  • flexible working hours
  • work from-home policy (based on performance)
  • medical card
  • company activities and celebration