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IT Support Engineer

RM 4,000 - RM 5,000 / month

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  • To provide first-level IT support to users;
  • Ensure network and internet connection are up all the time;
  • To assist in implementing IT projects;
  • To assist in leaders’ related tasks;
  • Manage and maintain company network and servers, security infrastructures, e.g. Firewall network traffic, and logs monitoring;
  • Perform operational support of IT infrastructure technology including, but not limited to, network, security, application, and operation services;
  • Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, and storage;
  • Perform ID management (Active Directory, Microsoft 365);
  • Provide remote support for users;
  • Manage IT Assets including PCs, mobile devices, printers, subscriptions of software, and cloud.
  • Candidate must possess at least an SPM qualification or higher in education;
  • At least 1 Year(s) of working experience in the related field;
  • Required language (s): Mandarin, English (to deal with Mandarin and English speaking client);
  • Good troubleshooting skills on networking and servers;
  • Excellent problem-solving ability, critical thinking, and possess analytical mind;
  • Good awareness of future business trends and technology is vital to coming up with sustainable solutions.
  • Good interpersonal and negotiation skills to resolve conflicts or requirements between end-users.
  • Full-Time Job (Permanent Employee);
  • 5 Working Days / Week;
  • On Job Training Provided;
  • Medical Benefit;
  • Miscellaneous Paid Leave (Annual Leave, Medical Leave, etc);
  • Annual Bonus, 13th Month salary;
  • Promotion;
  • EPF, SOCSO, EIS;
  • Salary increment;
  • OT Pay (when required).