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Admin Cum Customer Service Coordinator (Mandarin)
Admin Cum Customer Service Coordinator
Online Order Fulfillment:
-Fulfill orders across various platforms via system and pass to store team for packing.
-Manage customer returns.
Minor HR Tasks:
-Prepare documents for monthly meetings.
- Send attendance records via WhatsApp
-Organize company monthly team bonding activity (Exp: Team Lunch)
-Assist with hiring processes including job postings and candidate selection. (If vacancy needed)
Administrative Tasks:
-Key-in stock cards and packing lists.
-Arrange for logistics services such as Lalamove.
-Work closely with marketing team to arrange contest gift to customer.
- weekly invoice management - TNG, Grab, Lazada, Shopee , TikTok and Ipay88 etc.
Customer Service Task
- Language required : Mandarin
-Respond to Q&A, Comments and complaints on social media platforms.
-Engage with customer by replying to comments on Facebook , Instagram , Tiktok and Xiao Hong Shu groups.
-Availability to respond during weekend and odd hours.
Ad-hoc Duties:
-Perform other duties as assigned to support business operations.
>Our company operates 5.5 working days:
Mon - Fri: 8:30AM - 5:30PM
Sat: 8:30 AM - 12:30 PM
Job Types: Full-time, Internship, Fresh graduate
Pay: RM2,000.00 - RM4,000.00 per month
Benefits:
- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
- Yearly bonus
Work Location: In person
Expected Start Date: 02/14/2025