Epicareer Might not Working Properly
Learn More

Admin Cum Customer Service Coordinator (Mandarin)

RM 2,000 - RM 4,000 / month

Checking job availability...

Original
Simplified

Admin Cum Customer Service Coordinator

Online Order Fulfillment:

-Fulfill orders across various platforms via system and pass to store team for packing.

-Manage customer returns.

Minor HR Tasks:

-Prepare documents for monthly meetings.

- Send attendance records via WhatsApp

-Organize company monthly team bonding activity (Exp: Team Lunch)

-Assist with hiring processes including job postings and candidate selection. (If vacancy needed)

Administrative Tasks:

-Key-in stock cards and packing lists.

-Arrange for logistics services such as Lalamove.

-Work closely with marketing team to arrange contest gift to customer.

- weekly invoice management - TNG, Grab, Lazada, Shopee , TikTok and Ipay88 etc.

Customer Service Task

- Language required : Mandarin

-Respond to Q&A, Comments and complaints on social media platforms.

-Engage with customer by replying to comments on Facebook , Instagram , Tiktok and Xiao Hong Shu groups.

-Availability to respond during weekend and odd hours.

Ad-hoc Duties:

-Perform other duties as assigned to support business operations.

>Our company operates 5.5 working days:

Mon - Fri: 8:30AM - 5:30PM

Sat: 8:30 AM - 12:30 PM

Job Types: Full-time, Internship, Fresh graduate

Pay: RM2,000.00 - RM4,000.00 per month

Benefits:

  • Free parking
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Work Location: In person

Expected Start Date: 02/14/2025