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- 7+ years of Application Development/Support work experience throughout the entire project lifecycle across web based and native applications.
- 7+ years Application Production Support
- 5+ years’ experience in AWS cloud technologies
- Proven experience in incident/problem management
- Experience with log analysis and monitoring tools in DevOps
- Experience with Unix/Linux, JDBC
- Experience with Postgres relational databases
- Experience with Capacity and infra planning
- Geospatial technology services industry experiences a plus.
- Outstanding interpersonal skills and ability to establish strong relationships with all levels of management.
- Excellent communication skills, both verbal and written, with the ability to lead/manage large conference calls. Comfortable providing clear problem descriptions and guidance to business users in a time critical environment.
- Ability to be proactive with a strong bias for action, naturally inquisitive, and bias for continuous improvement of practices / process.
- Excellent influence, negotiation and presentation skills.
- Experience in working with cross line of business teams, Outside Service Providers and Partner Organizations.
- Experience with Incident Management methodologies, systems and tools.
- Solid understanding of the major functionality bundled into a release, both from a technology and business point of view.
- Strong knowledge of relevant applications and development life cycles.
- Experience working with geographically distributed and culturally diverse work-groups.
- Strong desire to learn new technology.
- Ability to work independently as a self-starter, and within a team environment. Comfortable in a fast dynamic environment with an ability to handle multiple tasks simultaneously
- Working knowledge of Microsoft products, including Outlook, Word, Excel, and PowerPoint.
- Working experience in ITIL framework is a plus.
- The ability to work on-call nights/weekends as needed to ensure 24/7 availability.
· You will provide consultation, guidance and problem-solving expertise with respect to complex technical issues. You need to ensure the software applications environment is well developed and maintained with high quality.
· You will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times.
· AWS Certification preferred.
· ITIL Foundation/ Certification knowledge a plus.
Job Types: Full-time, Contract
Contract length: 12 months
Pay: From RM1,597.00 per month
Schedule:
- Day shift