Assistant Manager, Students Counselor

Responsibilities:

• Provide individual and group counselling services to students addressing a wide range of personal, academic, and emotional issues.
• Conduct comprehensive assessments to understand students' needs and develop personalized treatment plans.
• Utilize evidence-based therapeutic techniques and interventions to facilitate student growth and resilience.
• Supervise and mentor junior counsellors, providing guidance, feedback, and support to enhance their professional development.
• Lead team meetings, case study and supervision sessions and to promote collaboration and knowledge sharing among counselling staff.
• Collaborate with faculty, staff, parents, and external agencies to develop, implement counselling programs and new initiatives that meet the diverse needs of students.
• Assess the effectiveness of counselling programs and new initiatives through data collection and analysis, and provide recommendations for improvements.
• Provide consultation and training to faculty and staff on mental health needs, crisis response, and best practices to support student mental health.
• Advocate for student psychological well-being within the institution and the broader community, raising awareness and reducing stigma surrounding mental health issues and help-seeking.
• Develop and deliver student outreach programs, workshops, and presentations to promote mental health awareness, resilience, and self-care among students.
• Provide crisis intervention to students in distressed, including assessing risk, providing immediate support, and coordinating follow-up care as needed.
• Develop and implement crisis response protocols and procedures in collaboration with campus stakeholders to ensure the coordination and response strategies are effective to mitigate the emergency threats.
• Manage and introspect counselling systems regularly to ensure the functionality and user friendly.
• Analyse statistic and data of counselling services and generate reports to Management Team.
• Engage in continuing professional development activities to stay abreast of the latest research, trends, and best practices in the field of counselling and mental health.
• Professional certifications or training opportunities in relations to counselling and/or mental health to continuously expand professional repertoire with new skills and approaches.
• To assist in administrative duties for Student Services Department.
• Other projects or duties as required from time to time as directed by the Management.

Requirements :

• Minimum Bachelor’s degree holder in counseling, psychology, or a related field.
• Candidates with at least 3-5 years of relevant working experience in education industry preferred, especially those with experience working with young adults
• Must be a Registered Counselor with the Lembaga Kaunselor Malaysia.
• Strong proficiency in English and Mandarin (written and spoken)
• Has good interpersonal skills and the ability to work effectively with all levels of the organization.
• Good communication skills and high emotional intelligence abilities.
• Strong organizational and time-management skills for managing caseloads and administrative tasks.

Job Type: Full-time

Pay: From RM5,000.00 per month

Benefits:

• Maternity leave

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Petaling Jaya: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What's your expected monthly basic salary?

Education:

• Bachelor's (Required)

Experience:

• Counselling: 3 years (Required)

Language:

• English (Required)
• Mandarin (Required)

License/Certification:

• Registered Counselor Cert from Lembaga Kaunselor Malaysia (Required)