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Customer Service Executive (Fresher/Entry Level)
RM 1,800 - RM 2,500 / month
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Objective:
Fresh graduates who is passionate, has strong desire to learn and wish to pursue career in ‘Customer Service’ are sought after to be trained as a professional ‘customer service support/care’. If you are interested working in ‘support’ environment providing guidance and teaching client on how to use our ‘apps’ then we are interested to meet you for a long-term employment engagement.
Responsibilities: -
- To provide an excellent customer service support through ‘WhatsApp’, email and calls.
- You will be providing indoor support services to our client.
- Must ensure a professional and friendly approach is maintained at all times when communicating with client.
- Co-operate and work closely with team lead and other internal team to have better understanding on our HRMS system.
- To follow and maintain the service response time so that customer is satisfied with our service.
- To update the tracking system on the status of client enquiries and this will be taught and guided by the team lead.
- Must be willing to improve your knowledge on our HRMS system modules and applications.
- Pro-active and actively provide the client feedback to the team lead especially on HRMS system improvement.
Requirements: -
- Experience not necessary as in-house training will be provided.
- Fresh graduate is strongly urged to apply while experienced candidates are also welcomed.
- Good English and Bahasa Malaysia communication skills.
- Able to work independently and have a strong interpersonal and communication skills with pleasant personality.
- Willing to travel if required.
- Basic PC literate.
Remunerations: -
- Good Basic Salary
- Special Allowances
- Annual Leaves, Medical Claims, EPF, SOCSO, EIS
- Yearly Bonus (Subject to Company’s Discretion)
- Mobile/Laptop
- Yearly Company Trip
- Support Incentive
Job Types: Full-time, Contract
Contract length: 12 months
Pay: RM1,800.00 - RM2,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- What is your notice period in the current employment?