Epicareer Might not Working Properly
Learn More

Customer Service Executive (Fresher/Entry Level)

RM 1,800 - RM 2,500 / month

Checking job availability...

Original
Simplified

Objective:

Fresh graduates who is passionate, has strong desire to learn and wish to pursue career in ‘Customer Service’ are sought after to be trained as a professional ‘customer service support/care’. If you are interested working in ‘support’ environment providing guidance and teaching client on how to use our ‘apps’ then we are interested to meet you for a long-term employment engagement.

Responsibilities: -

  • To provide an excellent customer service support through ‘WhatsApp’, email and calls.
  • You will be providing indoor support services to our client.
  • Must ensure a professional and friendly approach is maintained at all times when communicating with client.
  • Co-operate and work closely with team lead and other internal team to have better understanding on our HRMS system.
  • To follow and maintain the service response time so that customer is satisfied with our service.
  • To update the tracking system on the status of client enquiries and this will be taught and guided by the team lead.
  • Must be willing to improve your knowledge on our HRMS system modules and applications.
  • Pro-active and actively provide the client feedback to the team lead especially on HRMS system improvement.

Requirements: -

  • Experience not necessary as in-house training will be provided.
  • Fresh graduate is strongly urged to apply while experienced candidates are also welcomed.
  • Good English and Bahasa Malaysia communication skills.
  • Able to work independently and have a strong interpersonal and communication skills with pleasant personality.
  • Willing to travel if required.
  • Basic PC literate.

Remunerations: -

  • Good Basic Salary
  • Special Allowances
  • Annual Leaves, Medical Claims, EPF, SOCSO, EIS
  • Yearly Bonus (Subject to Company’s Discretion)
  • Mobile/Laptop
  • Yearly Company Trip
  • Support Incentive

Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM1,800.00 - RM2,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Application Question(s):

  • What is your notice period in the current employment?