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Jobs or company...

Malaysia - Regional AR Manager

Salary undisclosed
Checking job availability...
Original
Simplified

Main Purpose of Job:


The main purpose of the role is to have a local owner of the regional receivables management. This role will also act as a single point of contact for all matters relating to Customer billing and Collections. This role demands:


  • Business partnering with AGMs / AFMs and regional management to provide transparency and accurate information customer accounts
  • Take corrective actions for any disputes / queries from customers and escalate to operations / commercial leaders as necessary
  • Coordination with global AR team, ROC, Operations, local finance and DA team for an effective information and process flow.
  • Creation of a business platform to address the process gap and roadblocks for effective control on receivables
  • Manage receivables ageing and minimise the turnaround of cash cycle

Key Accountabilities:

  • Independently manage the AR for the Region by acting as the first point of contact for regional management on all AR matters
  • Exploring opportunities for effective dispute management by working with business partners, identifying root cause analysis and build long term solutions.
  • Implement and improve E2E process from FDA dispatch to customers, query/dispute
  • management, collections, and allocation of cash
  • Maintain complete, accurate, and up-to-date statement of accounts to guide customers, Commercial, and Operations as well as concurrently managing exposures
  • Engage with local finance teams to understand the roadblocks and address the gaps on both collections and cash applications.
  • Drive collections strategy by monitoring global KPI’s.
  • Build long-term customer / stakeholder relationship to improve collection life cycle.

Knowledge, Experience and Skills:


Essential:

  • Minimum of 5 – 7 years of experience at senior / managerial level
  • Good knowledge in OTC
  • Well versed in financial ERPs
  • Experience in customer facing role a must
  • Business relationship building - with customers both in finance and management

Desirable:

  • Demonstrated leadership
  • Knowledge of Sidetrade tool
  • Exposure to data analytics tools like Power BI, Tableau etc
  • Team Player – coordination with different functional teams within the organisation

Please note that as per Inchcape policy, we do not accept unsolicited resumes from employment, recruitment, staffing, or related agencies unless engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Inchcape will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.


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