Customer Service Executive
RM 2,600 - RM 3,700 / month
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Infinity Logistics & Transport Sdn Bhd are a leading logistics provider in Malaysia with a strong presence across Southeast Asia and 15+ countries. Our services include Flexitank Solutions, Freight Forwarding, Land Transport, Logistics Centers, and 4PL services.
Why Join Us?
Top 5 Global Flexitank Producer
Largest Malaysia-Thailand Landbridge Service Provider
Major NVOCC Player in Port Klang
Leading 20’ High Cube Container Operator in SEA
Job Description
- Create job orders and coordinate with Sales Team & Customers with regard to Customer's order.
- Responsible for documentation related to export shipments (includes liasing with local/overseas customers/agents/shipping lines/freight forwarders etc)
- Work with operation & warehouse departments for internal and depots, shipping lines/forwarders for external with regard to flexitank fitting schedule/plan.
- Attend to customers/agents requests and queries and work closedly with operations/technical/sales teams to resolved issues/complaints.
- Ensure compliance to ISO 14001 & FSSC procedures.
- Prepare respective reports for group discussions, analyses and meetings.
Requirements
- Minimum Bachelor’s Degree in Logistics, Shipping, Transportation, or a related field.
- Fresh graduates are encouraged to apply.
- Experience in the logistics industry is an added advantage.
- Strong team player with a proactive attitude.
- Customer service-oriented and highly detail-focused.
- Excellent written and verbal communication skills in English.
- Ability to communicate in Mandarin is an added advantage, as the role requires liaising with clients from China.
Job Type: Full-time
Pay: RM2,600.00 - RM3,700.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Overtime pay
Ability to commute/relocate:
- Pulau Indah: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Do you possess own transport?
Experience:
- Customer service: 1 year (Preferred)