Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

SENIOR IT APPLICATION SUPPORT ANALYST (5+ YEARS)

RM 4,000 - RM 9,000 / month
Checking job availability...
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Senior IT Production Support Analyst (5+ years)

Work Experience:

  • 5+ years of experience in IT service management, IT infrastructure support, or as an IT Business Analyst.
  • Extensive experience in the finance, banking, or insurance industries is strongly preferred.

Academic Requirements:

  • Bachelor’s or Master’s degree in Information Technology, Engineering, or Finance/Banking (with a strong IT focus).
  • ITIL certification is preferred.

Technical Skills:

  • Advanced expertise in IT systems and tools:
  • Application Production Support: Deep understanding of production-level application monitoring, troubleshooting, and optimization, including root cause analysis and issue escalation strategies.
  • Data feeding tools: Expertise in MQ and FTPs, with the ability to manage complex integrations and data flow diagnostics.
  • SQL (preferably Oracle): Advanced query writing, performance tuning, and troubleshooting capabilities.
  • Operating Systems: Proficiency in Linux, Unix, Windows, and z/OS with the ability to analyze and resolve OS-level issues.
  • Monitoring tools: Extensive experience with Dynatrace for monitoring and system performance optimization.
  • Scheduler orchestration tools: Advanced knowledge of VTOM for task scheduling and workload automation.
  • Queue/channel management: Expertise in MQMON for managing complex queue configurations and resolving messaging issues.
  • Network Knowledge: Advanced understanding of network infrastructure, including:
  • Protocols (TCP/IP, DNS, etc.).
  • Firewalls, load balancers, and VPNs.
  • Connectivity troubleshooting, packet analysis, and network performance tuning.
  • Development Tools/Frameworks (optional for second-phase support): Cobol, Java, Spring, Palmyra, Angular, JavaScript, UI Studio.

Soft Skills:

  • Strong leadership and mentorship skills to guide junior team members.
  • Advanced communication and collaboration skills to manage cross-functional interactions.
  • Exceptional problem-solving and strategic thinking capabilities to address complex issues.
  • Ability to prioritize tasks and make quick decisions under pressure.

Responsibilities:

  • Oversee and manage the resolution of high-impact technical and functional issues.
  • Provide advanced support for production applications, including monitoring, incident resolution, and performance improvements.
  • Access server logs and use advanced monitoring tools to analyze root causes of production disruptions.
  • Collaborate with QoS teams, infrastructure providers, and third-party vendors (e.g., DXC) to ensure smooth operations.
  • Strategize and implement techniques to stabilize and optimize IT systems and applications.
  • Lead the development of incident management procedures and best practices.
  • Monitor and report system performance, making recommendations to prevent recurring issues.
  • Evaluate and recommend new tools, systems, and frameworks to improve operational efficiency.
  • Act as a liaison between business units and IT teams for seamless communication and issue resolution.
  • Ensure adherence to change management processes and minimize production risks.
  • Develop comprehensive documentation and maintain knowledge bases for IT support.

Job Types: Full-time, Permanent

Pay: RM4,000.00 - RM9,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Experience:

  • Microsoft SQL Server: 5 years (Preferred)
  • Application Support: 5 years (Preferred)
  • Banking / Financial / Insurance: 5 years (Preferred)
  • ServiceNow / Remedy: 5 years (Preferred)

Location:

  • Cyberjaya (Preferred)

Application Deadline: 01/31/2025
Expected Start Date: 02/28/2025