Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Service Executive

RM 2,500 - RM 5,500 / Per Mon
Checking job availability...
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Simplified

Position : Customer Service Representative

Salary Range : RM 2,500 – RM 5,500

Location : Bangsar South, KL

Job Scope

· Primarily interacts with Brand Partners via phone call, email, online chat, or in person to provide support and information on Company’s products and services.

· Provides exceptional services to all customers and Brand Partners who walk-in to the Experience Centre.

· Utilizes a customer-centric attitude while assisting our customers on every interaction.

· Understands and expertly communicates our products, promotions, services, compensation plan, and policies & procedures to be able to support customer inquiries.

· Generates new product orders for existing and new customers.

· Works with internal staff and customers to identify and resolve challenges faced by customers.

· Recommends and promotes additional products and services to increase overall sales revenue.

· Consistently meets or exceeds performance expectations, including customer experience surveys, call handling metrics (including call volume), and quality standards.

· Completes internal tracking of required information in order to maintain effective records.

· Connects with customers by building meaningful relationships that support business success.

· Represents the company in a professional, courteous, and efficient manner at all times.

· Escalate product returns and refunds to relevant departments.

· Completes all company training and follows established policies and procedures.

· Demonstrates time management with presence/availability adhering to expectations.

· Participates in company events as and when required.

Requirements

  • Diploma or Degree in any discipline.
  • 3-4 years of working experience in the customer service industry. Experience in network marketing industry is a plus.
  • 2 years of contact/call center experience preferred.
  • Ability to act as a conduit between Customer Service Representatives and Customer Service Leadership, answering and filtering questions, escalating concerning issues and maintaining a positive, solution focused attitude and outwardly displayed energy.
  • Fluency in spoken and written English
  • Strong communication skills
  • Excellent telephone and customer service skills including a customer-centric attitude
  • Ability to demonstrate a solid work ethic daily
  • Technologies and Software Proficiency

Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM5,500.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Customer Care Specialist: 2 years (Preferred)

Language:

  • Mandarin (Preferred)
  • Bahasa (Preferred)

Work Location: In person