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Assistant Manager - Section Head Command Centre

RM 6,500 - RM 7,000 / month

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Key Responsibilities:

To manage overall operations of command centre which include but not limited to the followings:

  • To conduct presentation to the potential clients or visitors on the functions of the Command Center, GPS tracking, ICC tracking and warehouse monitoring using CCTV wherever applicable;
  • To ensure reporting of the inactive GPS and other related problem to GPS’s Support Team for further action;
  • To ensure Geo-fence or marking of the customer premise, container yard/ depot, Rest Area, Authorized stop area, major point of interest by using GPS tracking software in order to obtain accurate results and for reporting purposes;
  • To ensure proper record/ update prime mover/ lorry installed with GPS system in order to identify ownership;
  • To ensure notification of violations committed by the driver are escalated to PIC, Branch Manager in timely manner;
  • To ensure creation and changes to user access level to GPS are administrated and maintained;
  • Responsible and ensure relevant reports and documents are filled electronically and / or hard copy;
  • To initiate troubleshooting of faulty equipment or non-functional software before further escalation to the vendor. Liaise with internal IT personnel if the network is down;
  • To manage and ensure sufficient staff to man the Command Center via monthly roster if applicable;
  • To manage, monitor and ensure optimization of the resources and effective utilization of manpower;
  • To assist users on problem solving related to hardware and software issues;
  • To manage, monitor and ensure inhouse KNCC system is functioning;
  • To liaise with IT department on Database, Enterprise Manager, internet and other IT related issue;
  • To prepare monthly reporting as requested by the management.

Key Requirements:

  • Degree in Business Administration/ IT/ CIMT/ other related discipline.
  • At least 5 years’ experience in transportation industry and IT literate.
  • Good knowledge in GPS trucking system. (GamTrack, Astrata, Gussmann, DataFM, SQL server and Enterprise Manager).
  • Good understanding of computer hardware and software would be added advantage.
  • Presentation, public speaking, report writing and analytical skills.

Job Type: Full-time

Pay: RM6,500.00 - RM7,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift

Work Location: In person