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Assistant Manager - Section Head Command Centre
RM 6,500 - RM 7,000 / month
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Key Responsibilities:
To manage overall operations of command centre which include but not limited to the followings:
- To conduct presentation to the potential clients or visitors on the functions of the Command Center, GPS tracking, ICC tracking and warehouse monitoring using CCTV wherever applicable;
- To ensure reporting of the inactive GPS and other related problem to GPS’s Support Team for further action;
- To ensure Geo-fence or marking of the customer premise, container yard/ depot, Rest Area, Authorized stop area, major point of interest by using GPS tracking software in order to obtain accurate results and for reporting purposes;
- To ensure proper record/ update prime mover/ lorry installed with GPS system in order to identify ownership;
- To ensure notification of violations committed by the driver are escalated to PIC, Branch Manager in timely manner;
- To ensure creation and changes to user access level to GPS are administrated and maintained;
- Responsible and ensure relevant reports and documents are filled electronically and / or hard copy;
- To initiate troubleshooting of faulty equipment or non-functional software before further escalation to the vendor. Liaise with internal IT personnel if the network is down;
- To manage and ensure sufficient staff to man the Command Center via monthly roster if applicable;
- To manage, monitor and ensure optimization of the resources and effective utilization of manpower;
- To assist users on problem solving related to hardware and software issues;
- To manage, monitor and ensure inhouse KNCC system is functioning;
- To liaise with IT department on Database, Enterprise Manager, internet and other IT related issue;
- To prepare monthly reporting as requested by the management.
Key Requirements:
- Degree in Business Administration/ IT/ CIMT/ other related discipline.
- At least 5 years’ experience in transportation industry and IT literate.
- Good knowledge in GPS trucking system. (GamTrack, Astrata, Gussmann, DataFM, SQL server and Enterprise Manager).
- Good understanding of computer hardware and software would be added advantage.
- Presentation, public speaking, report writing and analytical skills.
Job Type: Full-time
Pay: RM6,500.00 - RM7,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Work Location: In person