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Front Office Assistant

RM 1,700 - RM 1,900 / month

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  • Ensure the Front Desk is manned at all times.
  • Ensure all guests are welcomed and attended to immediately without delays.
  • Ensure all messages are keyed in correctly and accurately immediately upon receipt.
  • Modify in full all Registration Cards after a check-in is completed.
  • Ensure Departure Messages are sent to rooms every morning before check out time.
  • Compile and merge Guest History on a daily basis.
  • Sort out all soft copies of Registration Cards after a check out.
  • Ensure all follow-ups are done during your shift.
  • To do your individual filing at the end of your shift.
  • Carry out any instruction given by your superior with regards to work.
  • Work independently without hesitation.
  • Perform cashiering duties.
  • Call Front Office Manager if you are late or unable to come to work.
  • Call Front Office Manager if you are taken ill and unable to come to work.
  • Adhere to all rules and regulation of the hotel, it’s standard and procedures.
  • For your actions and behavior while you are on duty and within the hotel’s premises.
  • Instruct Bellmen on matters pertaining to work.
  • To perform any additional functions in other sections where appropriate or any tasks as directed by the Management.

Job Type: Full-time

Pay: RM1,700.00 - RM1,900.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Fixed shift

Supplemental Pay:

  • Overtime pay

Work Location: In person