Loyalty Program Manager
RM 3,000 - RM 5,000 / month
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Job Responsibilities: -
- Participates in the formulation of the company’s strategic plan.
- Monitor relationships with existing customers through CRM systems
- Ensure the CRM system provides an effective sales funnel
- Develop and implement marketing techniques that will drive new customers
- Set specific marketing strategies to retain customers
- Plan and manage multi-channel marketing campaigns
- Suggest new methods to address customers’ needs
- Track marketing metrics and trends, like conversion rates and web analytics
- Assist with organizing promotional events to reach prospective customers
- Review and select CRM software that meets our company’s needs
- Conduct market research to follow trends and competition
Job Requirement: -
- A bachelor’s degree in administration or a related field.
- A minimum of 5 years’ experience.
- Excellent interpersonal and communication skills.
- Proficient in all Microsoft applications.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
- Solid background in customer acquisition strategies
- Knowledge of online marketing methods and best practices
- An ability to manage marketing projects end-to-end
Job Type: Full-time
Pay: RM3,000.00 - RM5,000.00 per month
Benefits:
- Health insurance
- Maternity leave
Schedule:
- Monday to Friday
Supplemental Pay:
- Yearly bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your expected salary? (min-max)
- What is your current/ last drawn salary?
- How soon are you available? (e.g. 2 months notice period / available immediately)
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Loyalty Program: 3 years (Preferred)
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)
- English (Preferred)