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Customer Service (Customer Care Assistant)
RM 2,000 - RM 2,500 / month
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- Answer calls and respond to inquiries about services, appointments, and procedures.
- Assist patients with the registration process and ensure accurate information is collected.
- Provide patients with information regarding clinic services, billing, insurance, and general inquiries.
- Maintain patient records, ensuring they are accurate and up to date.
- Handle filing, data entry, and general office tasks.
- Follow up with patients for appointment reminders or post-visit care instructions.
- Work closely with doctors, nurses, and administrative staff to ensure smooth clinic operations.
Job Type: Full-time
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Fixed shift
Experience:
- Healthcare: 1 year (Preferred)
- Customer service: 1 year (Preferred)