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Customer Service (Customer Care Assistant)

RM 2,000 - RM 2,500 / month

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  • Answer calls and respond to inquiries about services, appointments, and procedures.
  • Assist patients with the registration process and ensure accurate information is collected.
  • Provide patients with information regarding clinic services, billing, insurance, and general inquiries.
  • Maintain patient records, ensuring they are accurate and up to date.
  • Handle filing, data entry, and general office tasks.
  • Follow up with patients for appointment reminders or post-visit care instructions.
  • Work closely with doctors, nurses, and administrative staff to ensure smooth clinic operations.

Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Fixed shift

Experience:

  • Healthcare: 1 year (Preferred)
  • Customer service: 1 year (Preferred)