Senior Executive Credit Control

Position: Senior Executive Credit Control Responsibilities: Lead and Manage the Team: Oversee and guide the Credit Control team to ensure efficient and timely debt collection processes. Negotiate Payment Plans: Negotiate payment terms with customers to ensure timely payments and minimize financial risk. Resolve Billing Inquiries and Disputes: Address customer billing inquiries and disputes quickly and professionally to maintain good relationships. Review and Analyze Accounts: Assess customer accounts to identify overdue payments and evaluate potential credit risks. Collaborate Across Departments: Work with Rental/Leasing team, and Revenue teams to resolve customer issues and ensure accurate account reconciliation. Monitor Payment Patterns: Track customer payment behaviors and recommend adjustments to credit limits and terms as needed. Maintain Accurate Records: Ensure all customer interactions, payments, and account statuses are accurately recorded in the accounting system. Generate and Analyze Aging Reports: Produce and analyze aging reports to prioritize overdue accounts and drive collection efforts. Report to Management: Provide regular updates to management on the status of accounts receivable, aging analysis, and collection progress. Implement Best Practices: Lead the adoption of best practices in credit control to enhance efficiency and reduce overdue debts. Requirements Minimum 5 years experience in credit control or customer facing roles. Bachelor's degree in Business Administration, Accounting, Finance or related field (Minimum CGPA 3.4). Excellent verbal and written communication skills in BM and English. Experience in managing teams Target driven, with an analytical mindset, strong problem-solving abilities and interpersonal skills.