Store Manager (Brooks Brothers Retail Malaysia - Genting Premium Outlets)
- Full Time, onsite
- Lane Crawford
- Genting Highlands, Malaysia
RM 4,800 - RM 4,800 / month
Checking job availability...
Original
Simplified
What you’ll be doing:
In this role, you will be responsible for supporting the overall operations of the store by leading the Genting Premium Outlets store team to achieve the retail KPIs and store targets set.
- Review and analyze sales performance to identify trends and areas for improvement
- Conceptualize plans to achieve sales targets and retail KPIs and convey them to staff
- Foster a positive work environment to ensure high morale among staff
- Provide exemplary quality of customer service by using the company’s training guidelines and leading by example for staff to follow
- Possess strong knowledge of the brand and products, as well as current trends in the luxury market to provide relevant suggestions to customers and maximize sales opportunities
- Handle customer’s feedback and/or complaints in a professional manner
- Understand and maintain the company’s visual merchandising guidelines to ensure an excellent presentation of the store interior, windows and mannequins
- Maintain company’s standard and guidelines for both front and back-of-house in store
- Ensure professional image and grooming standards across all staff
- Support recruitment activities (i.e. interview candidates and training of new employees)
What we’re looking for:
- Location at Genting Premium Outlets
- Possess at least 7 to 10 years of retail experience, of which more than 5 years is of Store Manager experience
- Possess strong interpersonal, leadership and coaching skills
- Adaptable, independent and customer-focused
- Able to calculate and analyze retail KPIs to come up with suggestions for improvement
- Proficient in Microsoft Office with strong excel and presentation preparation skills
- Excellent written and communication skills in English, proficiency in Mandarin will be an added advantage
- Prior exposure in premium fashion brands and/or menswear brands is required
- Immediate availability or on short notice is highly preferred
Job Type: Full-time
Pay: From RM4,800.00 per month
Schedule:
- Day shift
- Holidays
- Night shift
- Weekend jobs
Supplemental Pay:
- Commission pay
Experience:
- fashion retail: 5 years (Preferred)
Language:
- English (Preferred)