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Customer Service Executive | Airline Project | February 2025 intake
RM 3,000 - RM 3,000 / month
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JOB REQUIREMENTS:
- Excellent communication and writing skills in English and Bahasa Malaysia.
- SPM leavers are encouraged to apply.
- Able to work on rotational shifts.
- Prior working experience in the call service industry will be an added advantage.
- Good problem-solving skills and ability to perform in a high-paced working environment.
- Age Group: 18-55 years old.
JOB DESCRIPTION:
- Handling all outbound calls pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company’s products
- Agents are required to contact the customer if the flight has been rescheduled by the company.
Job Types: Full-time, Contract
Pay: Up to RM3,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Education:
- STM/STPM (Preferred)
Language:
- English (Required)