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Customer Service Executive | Airline Project | February 2025 intake

RM 3,000 - RM 3,000 / month

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JOB REQUIREMENTS:

  • Excellent communication and writing skills in English and Bahasa Malaysia.
  • SPM leavers are encouraged to apply.
  • Able to work on rotational shifts.
  • Prior working experience in the call service industry will be an added advantage.
  • Good problem-solving skills and ability to perform in a high-paced working environment.
  • Age Group: 18-55 years old.

JOB DESCRIPTION:

  • Handling all outbound calls pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company’s products
  • Agents are required to contact the customer if the flight has been rescheduled by the company.

Job Types: Full-time, Contract

Pay: Up to RM3,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Overtime pay
  • Performance bonus

Education:

  • STM/STPM (Preferred)

Language:

  • English (Required)