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Director of Sales & Marketing

  • Full Time, onsite
  • Le Meridien Petaling Jaya (JELAS PURI SDN BHD KLANG)
  • Petaling Jaya, Malaysia
Salary undisclosed

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- Organizes public society visitations to schools, churches, sport clubs to promote outlets. - Cultivates a network of resources to stay updated on market trends related to F&B. - Ensures the delivery of brand promise and provides exceptional guest service at all times. - Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. - Provides assistance for all sales/F&B outlets enquiries. - Gathers market intel on trends, competitors and the history of long-standing restaurants. - Compiles and segregates guest database by ethnicity. - Creates sales tracking report for the top 20 items. - Develops a market rapport by visiting corporate outcall. - Contribute ideas for F&B promotions. - Greet visitors, ascertains nature of business and directs visitors.