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CUSTOMER SERVICE & ADMIN

RM 2,500 - RM 3,000 / month

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  • Providing information about products and services including pricing, availability, delivery options, and order status
  • Providing customer support via email, phone, or social media channels such as Facebook or TikTok
  • Responding to questions about products, shipping, returns, exchanges, and other topics
  • Answering questions about products, shipping rates, billing issues, return policies, etc.
  • Creating and maintaining records of customer interactions with the company or its affiliates
  • Handling returns, exchanges, and other customer service issues related to online purchases
  • Must be able to converse & write in Mandarin

Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus
  • Yearly bonus