CUSTOMER SERVICE & ADMIN
RM 2,500 - RM 3,000 / month
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- Providing information about products and services including pricing, availability, delivery options, and order status
- Providing customer support via email, phone, or social media channels such as Facebook or TikTok
- Responding to questions about products, shipping, returns, exchanges, and other topics
- Answering questions about products, shipping rates, billing issues, return policies, etc.
- Creating and maintaining records of customer interactions with the company or its affiliates
- Handling returns, exchanges, and other customer service issues related to online purchases
- Must be able to converse & write in Mandarin
Job Type: Full-time
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
- Yearly bonus