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Responsibilities
- Keep record and response to user tickets, problem and solutions
- Prepare and provide documentation to internal teams and key stakeholders
- Create and update workflows
- Able to identify PC, Printer, Network and hardware problems and advising on the solution
- Ability to diagnose and resolve basic technical issues
Requirement
- Fresh Grades are welcome to apply
- Good understanding of computer systems, mobile devices and other tech products
- Good in oral and written communication skills
- Good presentation and customer-facing skills
- URGENT VACANCY
Job Types: Full-time, Contract
Pay: RM2,000.00
Job Type: Contract
Contract length: 12 months
Pay: From RM2,000.00 per month
Schedule:
- Day shift
- Early shift
Education:
- Bachelor's (Preferred)