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INTERNSHIP IN HOTEL OPERATIONS (FEB/MAC 2025)

Salary undisclosed

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We are open for internship in-taking

Hotel Operations Intern (Front Office, Housekeeping, and Food & Beverage)

1. Front Office Responsibilities:

  • Guest Reception & Check-In/Out: Assist in greeting and checking in guests, ensuring a smooth arrival experience. Help with the check-out process, including billing and payment.
  • Guest Inquiries & Services: Assist in answering guest inquiries about hotel facilities, services, and local attractions. Offer concierge services such as booking tours or transportation.
  • Administrative Support: Assist with the daily administrative tasks of the Front Desk, including preparing guest check-in paperwork and updating the system.

2. Housekeeping Responsibilities:

  • Room Cleaning & Inspections: Support housekeeping staff in cleaning guest rooms, ensuring they meet hotel cleanliness standards. Help with room inspections to verify room condition and cleanliness.
  • Public Area Maintenance: Assist in maintaining cleanliness in common areas (lobby, hallways, bathrooms) to create a welcoming environment for guests.
  • Inventory & Linen Management: Help manage housekeeping inventories, ensuring an adequate supply of linens, toiletries, and cleaning materials. Assist with linen storage and laundry management.

3. Food & Beverage Responsibilities:

  • Guest Service in Dining Areas: Assist in setting up tables, serving food and beverages to guests in restaurants, bars, or banquet events. Ensure timely and polite service to enhance guest dining experiences.
  • Inventory & Stock Management: Help monitor food and beverage stock levels, ensuring adequate supplies for daily operations. Assist in rotating stock and checking expiration dates.
  • Cleaning & Hygiene: Support in maintaining cleanliness in dining areas, kitchens, and service stations, following hygiene protocols to ensure a safe environment for guests.

ALLOWANCE : RM 500

HOSTEL PROVIDED!!

Job Type: Internship
Contract length: 4-12 months

Benefits:

  • Free parking
  • Meal provided
  • Professional development

Schedule:

  • Day shift
  • Evening shift
  • Night shift