Facilities & Maintenance Manager

Role Overview:
The Facilities & Maintenance Manager is responsible for overseeing the day-to-day operations of all client facilities, ensuring that the infrastructure is well-maintained, operational, and compliant with health and safety regulations. This role also includes attending to customer needs, addressing issues promptly, and ensuring a safe and efficient environment for both employees and visitors.

Key Responsibilities:

• Building Systems Management:
• Oversee and ensure the proper functioning of all building systems, including plumbing, HVAC (Heating, Ventilation, and Air Conditioning), electrical, and fire safety systems.
• Conduct regular inspections of these systems to identify and address any maintenance or repair needs.
• Coordinate and schedule preventive maintenance to reduce equipment failures and prolong the lifespan of systems.
• Customer Needs & Support:
• Respond promptly to customer inquiries or requests regarding facility issues, maintenance, or any concerns.
• Attend to customer needs by addressing complaints and providing solutions in a timely manner, ensuring customer satisfaction.
• Collaborate with the customer to schedule and prioritize maintenance work or special requests based on urgency.
• Facilities Operations:
• Ensure that the facilities are clean, safe, and comfortable for all occupants.
• Monitor and manage the facility’s daily operations, including temperature control, lighting, and overall cleanliness.
• Troubleshoot and resolve any facility-related issues promptly, ensuring minimal disruption to operations.
• Vendor and Contractor Management:
• Manage relationships with external contractors and service providers for specialized services such as cleaning, security, and specialized repairs.
• Coordinate the procurement of materials, tools, and services, ensuring contracts are cost-effective and meet the company’s quality standards.
• Oversee contracts and ensure services are delivered according to agreed terms.
• Health & Safety Compliance:
• Ensure that the facility adheres to health, safety, and environmental regulations.
• Conduct safety audits and risk assessments, implementing corrective actions as needed.
• Budget & Cost Control:
• Develop and manage the facilities’ budget, ensuring cost-effective operations and minimizing unnecessary expenses.
• Track maintenance expenses and approve invoices for services rendered.
• Identify opportunities for energy efficiency improvements and cost-saving initiatives.
• Emergency Management:
• Act as the primary point of contact for any facility-related emergencies.
• Coordinate emergency response efforts and ensure that emergency systems and procedures are in place and up to date.

Required Skills:

• Strong organizational, problem-solving, and multitasking abilities.
• Excellent communication skills, with the ability to coordinate with contractors, vendors, internal teams, and customers.
• Understanding of health and safety regulations and best practices.
• Proficiency in facilities management software and Microsoft Office Suite.

Qualifications:

• Bachelor’s degree in Facilities Management, Engineering, or a related field (preferred).
• Proven experience in facilities management or building maintenance.
• Previous experience in managing maintenance teams or service contracts is beneficial.

Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM7,000.00 per month

Benefits:

• Free parking
• Opportunities for promotion
• Professional development

Schedule:

• Day shift
• Monday to Friday
• Night shift

Supplemental Pay:

• Yearly bonus

Willingness to travel:

• 50% (Required)

Work Location: In person