R
Sales cum Customer Service
RM 2,000 - RM 2,500 / month
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Position: Sales cum Customer Service
Salary: RM2,000 - RM2,500 ( + Commission)
Working Days: 6-day work week with 1 designated off day between Monday until
Thursday
Working Hours : 10.00 am - 8.00 pm
Location: NO 11, Jalan Boling Padang H 13/H, SECTION 13, 40100 Shah Alam, Selangor
Notes:
- Hostel accommodation provided, located 500 meters from the office.
- Overtime compensation provided.
- Promote and upsell spa services and packages to walk-in and online customers.
- Achieve monthly sales targets by actively engaging with potential clients.
- Maintain updated knowledge of spa treatments and products to provide accurate recommendations.
- Greet and assist customers with inquiries about spa services, promotions, and bookings.
- Handle customer complaints professionally and provide suitable solutions.
- Maintain positive relationships with customers to encourage repeat visits.
- Manage appointment scheduling via phone, WhatsApp, and online platforms.
- Coordinate with therapists to ensure smooth operations and avoid scheduling conflicts.
- Ensure accurate recording of sales transactions and customer details.
- Support marketing efforts by engaging with customers on social media platforms.
- Maintain a customer database for future marketing and follow-ups.
- Prepare daily and monthly sales reports.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,000.00 - RM2,500.00 per month
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
Education:
- STM/STPM (Preferred)
Experience:
- Sales: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person