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Sales cum Customer Service

  • Full Time, onsite
  • RedRadar International (Recruitment Agency)
  • Shah Alam, Malaysia
RM 2,000 - RM 2,500 / month

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Position: Sales cum Customer Service
Salary: RM2,000 - RM2,500 ( + Commission)
Working Days: 6-day work week with 1 designated off day between Monday until
Thursday
Working Hours : 10.00 am - 8.00 pm
Location: NO 11, Jalan Boling Padang H 13/H, SECTION 13, 40100 Shah Alam, Selangor

Notes:

  • Hostel accommodation provided, located 500 meters from the office.
  • Overtime compensation provided.
  • Promote and upsell spa services and packages to walk-in and online customers.
  • Achieve monthly sales targets by actively engaging with potential clients.
  • Maintain updated knowledge of spa treatments and products to provide accurate recommendations.
  • Greet and assist customers with inquiries about spa services, promotions, and bookings.
  • Handle customer complaints professionally and provide suitable solutions.
  • Maintain positive relationships with customers to encourage repeat visits.
  • Manage appointment scheduling via phone, WhatsApp, and online platforms.
  • Coordinate with therapists to ensure smooth operations and avoid scheduling conflicts.
  • Ensure accurate recording of sales transactions and customer details.
  • Support marketing efforts by engaging with customers on social media platforms.
  • Maintain a customer database for future marketing and follow-ups.
  • Prepare daily and monthly sales reports.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,000.00 - RM2,500.00 per month

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Commission pay

Education:

  • STM/STPM (Preferred)

Experience:

  • Sales: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Location: In person