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Client Executive
RM 1,800 - RM 2,000 / month
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Position : Client Executive
Salary : RM1,800- RM2,000
Working hours : 9.00AM - 6.00PM
Working Days : Monday to Friday
Location : No. 43-2-1 (2nd Floor), Jalan 1/48A, Sentul Perdana, Bandar Baru Sentul, 51000 Kuala Lumpur
Job Description :
- Manage student inquiries, assist with the registration process, and ensure accurate documentation for new enrollments.
- Act as the main point of contact for students and parents, addressing inquiries, concerns, and feedback professionally.
- Build strong relationships with students and parents to encourage long-term participation in the tuition center’s programs.
- Ensure students are placed in suitable classes based on their proficiency levels and availability, while managing any schedule adjustments.
- Track students' attendance, performance, and progress, providing updates and reports to parents when necessary.
- Support marketing efforts by promoting tuition programs through social media, referrals, and events to attract new students.
- Assist in organizing special events, workshops, or open days to engage students and parents.
- Maintain student records, prepare necessary paperwork, and ensure smooth daily operations at the tuition center.
- Work closely with tutors to align on student progress, needs, and any necessary academic support.
- Handle complaints or disputes professionally, ensuring customer satisfaction and maintaining a positive reputation for the center.
- Provide feedback to management on ways to improve student experience, tuition programs, and overall service quality.
Job Types: Full-time, Permanent
Pay: RM1,800.00 - RM2,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Early shift
- Fixed shift
- Monday to Friday
Work Location: In person