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Client Executive

RM 1,800 - RM 2,000 / month

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Position : Client Executive

Salary : RM1,800- RM2,000

Working hours : 9.00AM - 6.00PM

Working Days : Monday to Friday

Location : No. 43-2-1 (2nd Floor), Jalan 1/48A, Sentul Perdana, Bandar Baru Sentul, 51000 Kuala Lumpur

Job Description :

  • Manage student inquiries, assist with the registration process, and ensure accurate documentation for new enrollments.
  • Act as the main point of contact for students and parents, addressing inquiries, concerns, and feedback professionally.
  • Build strong relationships with students and parents to encourage long-term participation in the tuition center’s programs.
  • Ensure students are placed in suitable classes based on their proficiency levels and availability, while managing any schedule adjustments.
  • Track students' attendance, performance, and progress, providing updates and reports to parents when necessary.
  • Support marketing efforts by promoting tuition programs through social media, referrals, and events to attract new students.
  • Assist in organizing special events, workshops, or open days to engage students and parents.
  • Maintain student records, prepare necessary paperwork, and ensure smooth daily operations at the tuition center.
  • Work closely with tutors to align on student progress, needs, and any necessary academic support.
  • Handle complaints or disputes professionally, ensuring customer satisfaction and maintaining a positive reputation for the center.
  • Provide feedback to management on ways to improve student experience, tuition programs, and overall service quality.

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM2,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Early shift
  • Fixed shift
  • Monday to Friday

Work Location: In person