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Senior Events Manager (171064)

Salary undisclosed

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Shangri-La, Kuala Lumpur

Be part of our Shangri-La family

Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East.

Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle East and Africa. With our extensive footprint in Asia and in key cities worldwide, we offer global exposure, exciting career prospects and opportunities in hospitality, F&B, real estate, technology, marketing, design, business development, finance, project management, and many other areas.

Shangri-La Kuala Lumpur is perfectly situated in the heart of the city, to explore and discover well-known attractions and activities that Kuala Lumpur has to offer.

As a premier deluxe hotel with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive city hotel.

We are in search of energetic, vibrant and multi-skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the hotel.

It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight.

Responsibilities:
Reports to Director of Events Management.
Handles all aspects of negotiation and coordination process of local catering events.
Handles the operation of all groups including meetings, incentives, ad-hoc groups, series groups and group others.
Liaises with clients on finalizing details and gives professional advice on set-ups and planning of functions.
Responsible for the dissemination of groups related information to other departments e.g. issues Groups Resumes and BEO’s and chairs pre-convention meetings.
Directs all activities of the Events Managers and Executives to ensure the smooth running of the department.
Guides the Events Management Team in ensuring highest standards of service and product quality are provided to guests at all times.
Assists the Director of Events Management in the training and motivation of the Events Management Team.
Maximizes revenue opportunities in his/her specific area of responsibility and contributes to the overall local catering revenue.

Requirements:
Certificate/ Diploma in Marketing, Events, Hotel Management or related field is preferred.
Minimum 2 years working experience in a similar capacity.
Communicates with fluency in English (and local language)
Independent, good interpersonal and negotiation skills.
Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.