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Front Office Assistant (Villa Samadhi)

RM 1,800 - RM 2,500 / month

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Job description

As the Front Office Assistant, you'll be the maestro of first impressions, creating memorable stays for our guests through unparalleled service and a warm welcome. Join us in delivering extraordinary experiences and crafting unforgettable moments for our guests.

Job Responsibilities

  • Provide friendly and efficient check-in and out service.
  • Providing efficient, friendly, and cordial service to the guests.
  • Carry out the completion of the registration process by retrieving and inputting information with routine difficulty from a computer system and confirming the guest's reservation information.
  • To take on a proactive role by always being at the lobby.
  • Ensure that all policies and instructions implemented are followed.
  • Basic cashiering and credit card handling..
  • Handle and resolve guest complaints and special request in a professional manner, ensuring prompt actions at all times.
  • Maintain the high standard of service and hospitality.

Job Requirements

  • Applicant must possess at least a Higher Secondary/STPM/”A” Level/ Pre-U or Professional Certificate in Hospitality/Tourism Management or equivalent.
  • Fresh graduates from Hotel Management School or SPM Leaver are encouraged to apply.
  • Strong interpersonal and communication skills.
  • Able to communicate fluent in English and Bahasa Malaysia.
  • A good team player and strive to have a career in the hospitality industry.
  • Ability to work on weekends, public holidays, as well as occasional overnight shifts.
  • Location: Villa Samadhi, Kuala Lumpur

Job Type: Full-time

Pay: RM1,800.00 - RM2,500.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM2,500.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Early shift
  • Monday to Friday
  • Rotational shift