Epicareer Might not Working Properly
Learn More
K

Customer Service Supervisor (Eco Hill, Semenyih)

RM 2,000 - RM 3,000 / month

Checking job availability...

Original
Simplified

Job Description:

  • Manage customer service team & ensure they comply to company policies & SOP.
  • Assist Manager in training customer service staff to deliver effective customer service.
  • Ensuring the entire facility is kept neat, clean, safe and fully operational at all time.
  • Open and/or close the facility in accordance with the established procedures & checklists.
  • Assist Manager in managing inventory.
  • Managing cashier coverage, monitor & authenticating refunds and/or voids transaction.
  • Guide and motivate customer service team towards achieving operation goal.
  • Provide supervision & technical assistance to customer service team to attain organization goal.
  • Attend to customer inquiries and feedback.
  • Assist customers enquiry about organization’s products & services.
  • Assist Manager in logistics & event arrangement for the outlet.
  • Ensuring sufficient manpower at the outlet to ease the daily operations.
  • Any other duties and responsibilities as assigned by Management from time to time.

Job Requirement:

  • At least 3 years of experience in the customer service/entertainment industry.
  • Possess minimum education - SPM/Diploma.
  • People person and passionate in working with children.
  • Ability to work with all levels of management and good teamwork among colleagues.
  • Full-time employment - in charge of Eco Hill Semenyih outlet.

Job Types: Full-time, Contract

Salary: RM2,000.00 - RM3,000.00 per month (Will be negotiate based on work experiences, qualification, skills and knowledge)

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Others

Job Types: Full-time, Contract

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave

Schedule:

  • Rotational shift

Application Question(s):

  • If you being selected to join us, what is your expected date able to join?
  • Where is your current resident of stay?

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Customer service: 2 years (Required)

Work Location: In person