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ADMIN ASSISTANT
RM 1,700 - RM 2,000 / month
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- Serve as a key point of contact to foster effective communication and collaboration both within the organization and with external clients.
- Handle incoming calls from clients and customers for the assigned team, providing support to the Operations Team.
- Work closely with Collection Managers to support the team in meeting Key Performance Indicators (KPIs) for both the team and clients.
- Ensure prompt and accurate entry of assignment and payment details received from clients into the system.
- Review new assignments and client files daily, reassign tasks to team members as necessary, track workloads, and oversee daily collection efforts to meet monthly collection goals for both the company and clients.
- Prepare and submit required client reports within specified deadlines, ensuring all data is accurate and complete.
- Update payment records in the system without delay and resolve any discrepancies with clients as needed.
- Confirm all payments reported by clients, identifying any inconsistencies and seeking clarification as necessary.
- Ensure that invoices are submitted to clients promptly.
- Compile and finalize the employee commission list each month ahead of the due date.
- Provide reception support on an as-needed basis.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay