REGIONAL SALES EXECUTIVE (SARAWAK)

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

PRIMARY RESPONSIBILITIES

• Take the leadership roles in driving the strategic growth of overall business at the assigned region / branch / territory, in terms of revenue and market shares including cross business market intelligent to enhance chances of securing wider range of services to existing and/or new customers.
• Lead region / branch in driving the growth – including local sales force - and execution in accordance to the business requirement, client standard operating procedures, industry standards, SGS standards or policy directives.
• Manages the sales personnel under the region / branch.

SPECIFIC RESPONSIBILITIES

• Drive the entire sales and business development of the region/branch in ensuring business growth according to the assigned targets, across all the key business division of SGS.
• Ensure effective customer services of the business within the branch in meeting the customers’ legitimate requirements and business needs with the technical support from the respective business unit.
• Prepare to support other branches operationally where possible.
• Developing in-depth knowledge of company offerings to identify profitable business opportunities.
• Collaborate with Local Sales team to enhance business growth and develop new inspection and testing requirement in collaboration with the business.
• Handles complaints and customer feedbacks.
• Presenting business or marketing opportunities to the Regional Sales Manager to capture new business/new customers horizontally.
• Recommend policies, plans and procedures to redress adverse variances in activity and maximize revenue and profitability.
• Attend trade shows, industry associations, business related fairs to improve company’s visibility.
• Develop dynamic business presentations and proposals for clients and internal communications.
• Inform potential clients about company’s new products / services and price development details on regular basis.
• Building solid and sustainable relationship with past, existing and new customers to understand their needs in meeting the customers’ requirements and explore new opportunities.
• Researching emerging trends and recommending new company offerings to satisfy customers’ needs.
• Work closely with the respective Business Unit and the Tender & Contract Team in timely submission of proposals to customers.
• Set annual KPI to the team and conduct staff performance appraisals.
• Ensure that all Health, Safety and Environment (HSE) / Operational Integrity requirements are met e.g. ISO17020, ISO17025, ISO9001, ISO14000, ISO45000 etc.
• Ensure all members of staffs adhere and operate to the highest standards of ethics, in accordance with the SGS Code of Integrity and local HR policies.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

• Degree in Business Administration, Marketing, Chemistry, Chemical Science or equivalent.
• Minimum 8 years related experience, with minimum 2 years supervisory / management experience in business development related activities.
• Knowledge in using computer/MS Office is a prerequisite and exposure to Financial / Procurement system (particularly in Oracle based system) is an added advantage.
• Good interpersonal skill and good track record in the company.
• Applicants must be based at the main branch office and willing to travel occasionally.
• Potential candidate with lesser experience can be considered to start your career as Sales Executive.

• Fluency in Mandarin languages other than English is a MUST.
• This role will have multiple dotted line internal and external reports as pojects dictate