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Control Tower - Supervisor (Freight Forwarding)

RM 4,000 - RM 6,500 / month

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Qualifications & Skills:

  • Experience in logistics, freight forwarding, or supply chain operations (preferably in a supervisory role).
  • Strong leadership and team management skills with the ability to multitask.
  • Excellent communication and problem-solving skills to handle escalations effectively.
  • Proficiency in Microsoft Office, CargoWise, or other logistics software is a plus.
  • Thorough knowledge of transportation and international shipping regulations.

Job Scope

  • Lead and manage the control tower team, ensuring smooth logistics operations.
  • Monitor and approve customer bookings, shipment updates, and issue resolution.
  • Handle escalations and ensure compliance with SOPs.
  • Improve processes, minimize delays, and coordinate between origin and destination.
  • Maintain strong client relationships and provide operational reports.

Job Types: Full-time, Permanent

Pay: RM4,000.00 - RM6,500.00 per month

Schedule:

  • Afternoon shift
  • Day shift
  • Night shift
  • Rotational shift

Work Location: In person

About Shopee Express
Size More than 5000
Industry Air Freight & Logistics
Location Singapore
Founded 1 February 2015
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