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Customer Service Specialist (International Bank)
- Internship, onsite
- Talreso Consultancy & Advisory Sdn. Bhd.
- Kuala Lumpur, Malaysia
RM 3,000 - RM 3,800 / month
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Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.
Job Description
- Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients.
- Answer customer’s general enquiries, complaints, reviews, feedback through calls, live chats and emails.
- Play a supporting role in educating our customers around products and alternative digital banking platforms.
- Expanding the customer base by upselling and cross-selling banking products and services.
- Manage customer complaints and feedbacks accordingly.
Job Requirements
- Must possess at least an SPM.
- Minimum 6 months of experience in Customer Service.
- Strong command of the English language.
- Excellent conversational and interpersonal skills.
Why Join Us?
- Nearby public transportation (LRT).
- Free Shuttle Service.
- Opportunity to grow in the banking industry.
- Quarterly incentives up to RM1000 for high achievers.
Job Type: Full-time
Salary: RM2,800.00 - RM3,800.00 per month
Summary of role requirements:
- Looking for candidates available to work on weekdays, Saturdays and Sundays
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 28 August 2023
Job Type: Full-time
Pay: RM3,000.00 - RM3,800.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Commission pay
- Performance bonus
Application Question(s):
- From 1 to 10 how do you rate your English Language
Experience:
- Customer Care Specialist: 1 year (Required)