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Customer Service | March Intake | Airline Industry

  • Full Time, onsite
  • TalReso Consultancy And Advisory Sdn Bhd
  • Petaling Jaya, Malaysia
RM 2,500 - RM 3,000 / month

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Location:

Menara Dana 13, Jalan PJU 1a/46, Pusat Perdagangan Dana 1, 47301 Petaling Jaya, Selangor (Nearby LRT)

Job Title: Customer Service Representative – Airline Industry

Job Type: Contract (24 Months)

Key Responsibilities:

  • Deliver world-class customer service while responding to customer inquiries and concerns via outbound calls
  • Assist and update customers with upgrade requests, baggage inquiries, delays, and cancellations
  • Respond to and manage customer feedback and complaints accordingly

Requirements:

  • Candidate must possess at least a SPM
  • Required language(s): Fluent in English or Bahasa Malaysia
  • Fresh graduates are encouraged to apply – No experience is needed!
  • Good verbal and written communication skills

Why Join Us?

  • Accessible via public transport (nearby LRT)
  • Basic + additional allowances
  • Urgent hiring
  • Friendly colleagues & positive work environment

Working hours:

  • 5 working days & 2 days off
  • 9 hours working (8 hours working + 1 hour break)

Basic:

  • RM 2,500.00 and above (Depending on experience and performance during interview)
  • Allowance: Will be disclosed during interview

Job Types: Full-time, Contract

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Rotational shift

Ability to commute/relocate:

  • Petaling Jaya: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Please state your expected salary. (RM 2500 - RM 3000)

Education:

  • STM/STPM (Required)

Language:

  • English (Required)

Work Location: In person