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Customer Service | March Intake | Airline Industry
RM 2,500 - RM 3,000 / month
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Location:
Menara Dana 13, Jalan PJU 1a/46, Pusat Perdagangan Dana 1, 47301 Petaling Jaya, Selangor (Nearby LRT)
Job Title: Customer Service Representative – Airline Industry
Job Type: Contract (24 Months)
Key Responsibilities:
- Deliver world-class customer service while responding to customer inquiries and concerns via outbound calls
- Assist and update customers with upgrade requests, baggage inquiries, delays, and cancellations
- Respond to and manage customer feedback and complaints accordingly
Requirements:
- Candidate must possess at least a SPM
- Required language(s): Fluent in English or Bahasa Malaysia
- Fresh graduates are encouraged to apply – No experience is needed!
- Good verbal and written communication skills
Why Join Us?
- Accessible via public transport (nearby LRT)
- Basic + additional allowances
- Urgent hiring
- Friendly colleagues & positive work environment
Working hours:
- 5 working days & 2 days off
- 9 hours working (8 hours working + 1 hour break)
Basic:
- RM 2,500.00 and above (Depending on experience and performance during interview)
- Allowance: Will be disclosed during interview
Job Types: Full-time, Contract
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Rotational shift
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Please state your expected salary. (RM 2500 - RM 3000)
Education:
- STM/STPM (Required)
Language:
- English (Required)
Work Location: In person