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Customer Service Executive - Berjaya Times Square (Reachable by Monorail Imbi Station)

RM 2,150 - RM 2,150 / month

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  • Able to start on 17 February 2025
  • Minimum SPM holder
  • Confidence in handling phone calls with customers
  • Fresh graduate are encouraged to apply
  • As long as willing to learn and able to communicate with customers

Responsibility

Job scope

  • Handle incoming call customer enquiries over the telephone only
  • Assist customers related to telco problem such Billing/Prepaid/Postpaid/Line issue
  • Identifying the issue, assist customer according to the system

Working Days

  • 5 working days, 2 rest days (can be on weekend or weekdays)

Working Shift:

  • Morning
  • 8:00am - 5:00pm
  • 9:00am - 6:00pm
  • Evening
  • 1:00pm - 10:00pm
  • 3:00pm - 12:00am

Remuneration Package

  • Basic salary: RM2,150.00 (Fixed)
  • KPI allowance: Maximum RM1000.00 (performance based)
  • Shift allowance (depends on working shift)
  • OT allowance (If applicable)

Benefits

  • Annual Increment (Based on performance)
  • Annual Bonus (Based on performance)
  • Staff Discount (Enjoying the discount within the shop located inside the Berjaya Time Square Mall)

Location: Berjaya Times Square Mall Jalan Imbi, Kuala Lumpur

Job Type: Full-time

Pay: RM2,150.00 per month

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Attendance bonus
  • Performance bonus

Application Question(s):

  • Are you available to join on 17 February 2025?

Language:

  • Mandarin (Preferred)

Work Location: In person

Expected Start Date: 02/17/2025