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Sales Support

RM 2,000 - RM 2,500 / month

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Location: 35-5-6, Golden Triangle 2 Commercial Square, Jalan Dato Ismail Hashim, Sungai Ara, 11900 Bayan Lepas, Pulau Pinang

As a Sales Support, you will play a critical role in assisting our sales team by providing administrative support, managing customer inquiries, and ensuring a seamless sales process. Your primary responsibility will be to enhance customer satisfaction and help drive sales growth by supporting various sales initiatives.

Key Responsibilities:

  • Assist the sales team in daily administrative tasks, including preparing sales reports and presentations.
  • Manage and respond to customer inquiries via email, phone, and in-person, ensuring a high level of customer service.
  • Maintain accurate records of sales activities, customer interactions, and sales opportunities in the CRM system.
  • Prepare and process sales orders, quotations, invoice and follow-up
  • Collaborate with the sales team to develop and implement sales strategies and promotional campaigns.
  • Monitor inventory levels and assist in stock management as needed.
  • Provide support during customer meetings, product demonstrations, and trade shows.
  • Liaise with other departments, such as logistics and finance, to ensure timely delivery and payment processing.
  • Conduct market research to identify potential customers and industry trends.

Qualifications:

- Bachelor’s degree in Engineering, Business, or a related field.

- Proven experience in a sales support role or similar position.

- Excellent organizational and time-management skills.

- Proficiency in CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).

- Experience in SQL is an added advantage.

- Strong communication and interpersonal skills

- Detail-oriented with a high level of accuracy in documentation.

- Ability to work independently and as part of a team.

We do have :

~ Progressive Career Advancement

~ Fun and Vibrant Working Environment

~ Helpful and Cohesive Colleagues

~ Monthly Office Gathering and Event

~ Various Allowance and Subsidiary Scheme

Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

  • Additional leave
  • Cell phone reimbursement
  • Free parking
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Application Question(s):

  • What is your expected salary?

Experience:

  • Administrative: 1 year (Required)

Location:

  • Bayan Lepas (Required)

Expected Start Date: 03/01/2025