IT Field Support Engineer
RM 2,000 - RM 3,000 / month
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We are looking for an IT Field Support Engineer to be based in Kuching, Sarawak.
Requirement :
- Professional Certification, diploma in IT, Computer Science , Telecommunications or Equivalent.
- Passion on latest technology and willing to learn.
- Able to work in a team and independently with minimal supervision.
- Required language : English.
- Required Skill(s) : Good Communication skills, troubleshoot, IT skills.
- Fresh graduates with good attitude are welcome to apply.
Job Scope :
- Responsible for maintaining, supporting and implementing communication network for customer.
- Deliver assigned task within timeline.
- Maintain on existing network equipment for customer.
- Liaise with IT personnel for problem resolution.
- To monitor and resolve all customer trouble ticket process as required.
- To maintain the quality of services and perform precautionary maintenance.
- To provide support to all IT subdivision on the regional source and make sure about its growth.
- To perform the documentation specific reports for repairing causes of networking problems and assess the same via ticketing system.
- They should deliver backup to NOC and manage operating field groups.
- Engineers should provide support and practical backup to protect network infrastructures.
Job Type: Contract
Contract length: 12 months
Pay: RM2,000.00 - RM3,000.00 per month
Schedule:
- Monday to Friday
Work Location: In person