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IT Field Support Engineer

RM 2,000 - RM 3,000 / month

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We are looking for an IT Field Support Engineer to be based in Kuching, Sarawak.

Requirement :

  • Professional Certification, diploma in IT, Computer Science , Telecommunications or Equivalent.
  • Passion on latest technology and willing to learn.
  • Able to work in a team and independently with minimal supervision.
  • Required language : English.
  • Required Skill(s) : Good Communication skills, troubleshoot, IT skills.
  • Fresh graduates with good attitude are welcome to apply.

Job Scope :

  • Responsible for maintaining, supporting and implementing communication network for customer.
  • Deliver assigned task within timeline.
  • Maintain on existing network equipment for customer.
  • Liaise with IT personnel for problem resolution.
  • To monitor and resolve all customer trouble ticket process as required.
  • To maintain the quality of services and perform precautionary maintenance.
  • To provide support to all IT subdivision on the regional source and make sure about its growth.
  • To perform the documentation specific reports for repairing causes of networking problems and assess the same via ticketing system.
  • They should deliver backup to NOC and manage operating field groups.
  • Engineers should provide support and practical backup to protect network infrastructures.

Job Type: Contract
Contract length: 12 months

Pay: RM2,000.00 - RM3,000.00 per month

Schedule:

  • Monday to Friday

Work Location: In person