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IT Intern
- Internship, onsite
- Wei Dat Steel Wire Sdn Bhd - Bemban Plant
- Ipoh, Malaysia
Salary undisclosed
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Job Responsibilities:
- Assist IT staff in providing technical support to end-users, troubleshooting hardware and software issues, and resolving technical problems.
- Respond to user inquiries and requests, log support tickets, and track their status through the helpdesk system.
- Assist in setting up computers, laptops, peripherals, and software applications for employees.
- Help with network maintenance tasks such as cable management, setting up network devices, and ensuring network connectivity.
- Support IT teams in upgrading and updating software applications, operating systems, and security patches.
- Assist in data entry, data migration, and data management tasks within IT systems and databases.
- Create and update technical documentation, user guides, and standard operating procedures.
- Help maintain an inventory of IT assets, including hardware, software licenses, and peripherals.
- Participate in testing new software applications, system configurations, or updates to ensure they function as intended.
- Assist in organizing and conducting training sessions for employees on software applications and IT best practices.
- Learn to diagnose and resolve basic IT issues independently and escalate more complex problems to senior staff.
- Actively participate in learning opportunities, workshops, and training sessions to enhance technical skills and knowledge.
- Assist with miscellaneous tasks assigned by the IT team to support departmental operations.
Job Requirements:
- Related field is often required
Job Type: Internship
Ability to commute/relocate:
- Batu Gajah: Reliably commute or planning to relocate before starting work (Preferred)