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Customer Service Officer(Fresh Grads are welcome)
Salary undisclosed
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Job Description
- Generating appointment booking report and ageing report.
- Check for Console Report.
- Tally check for console orders against report generated and console the orders accordingly.
- Call customer for delivery appointment.
- Request for Tax invoice, K1 & K2 forms for orders to be delivered to FTZ areas.
- Follow up on emails with Credit Finance and Operation team.
- Coordinate with Transport Department on the timing of delivery.
- Follow up with Transport Department on the status of delivery.
- Handling customers complaint and escalations.
- Follow up on emails with Sales / Logistics Department.
- Updating and send weekly Report to Finance for Billing.
- Prepare documentation for delivery to FTZ areas.
Job Types: Full-time, Permanent
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
Supplemental Pay:
- 13th month salary
- Performance bonus
Ability to commute/relocate:
- Bukit Minyak: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your expected salary?