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Customer Care - Banking - Convenient Public Transport
Salary undisclosed
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We're seeking a customer-centric individual to join our team as a Customer Service Representative. As a vital part of our customer service team, your key responsibilities will include: - Managing a high volume of incoming calls (approximately 80 calls per day) - Addressing customer inquiries and resolving complaints efficiently and professionally - Promoting our latest campaigns and special offers to customers What We Offer: - Competitive base salary of up to RM 4,000 (based on experience) - Attractive allowances, including: - Fixed Shift Allowance: RM 350 - Quarterly KPI Incentives: RM 800 - RM 1,800 - Claims for transport, meals, language skills, and overtime - Comprehensive employee benefits, such as insurance and dental coverage Who We're Looking For: - Fresh graduates with a degree are encouraged to apply - SPM and Diploma holders with call center experience are welcome - Open to all races and genders - Proficiency in Mandarin is a plus