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Onboarding Specialist

RM 4,000 - RM 5,000 / month

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Get to know the role:

We’re looking for an Onboarding Specialist. The candidate will be involved in the day-to-day Customer Onboarding journey activities. He/She is expected to be well versed in key areas such as Proof-of-Address (POA) checks, eKYC, Name Screening and Customer Due Diligence. The incumbent may be deployed for shift work to support up to 24x7 coverage.

The day-to-day activities:

  • Support day-to-day operational activities in the Onboarding processes.
  • Perform day-to-day eKYC processing with consistency
  • Review of name screening alerts with sound judgment and taking into account timeliness of alert closures.
  • Conduct CDD documentation and review for Retail Consumers with high quality standards (e.g. consistency, process adherence, productivity). This is primarily focused on new client onboarding reviews.
  • Good understanding of Singapore AML regulations (e.g MAS 626) & guidelines relating to customer onboarding journey.
  • Send outbound requests for information and track these to conclusion to facilitate case closures
  • Good understanding of Singapore AML regulations (e.g MAS 626) & guidelines relating to customer onboarding journey.
  • Ensure processes are performed in compliance with the Bank’s standards and regulatory requirements
  • Perform other ad-hoc duties as and when assigned.

The must haves:

  • Minimum of 3 years’ relevant experience in AML/CFT roles in a Regulated Financial Institution, with relevant hands-on Onboarding, Name Screening and/or Customer Due Diligence experience in conducting end-to-end on-boarding journey for consumer retail/ small & medium enterprises banking segments.
  • Minimum of bachelor’s degree or equivalent in any discipline (from a recognized university).
  • Solid knowledge of MAS regulations on AML/CFT/Sanction relating to CDD requirements.
  • Good communication skills: able to articulate facts, processes and policy to key stakeholders who may have any onboarding-related queries
  • Able to work in shift-based hours

Good to have:

Certification as an AML specialist (e.g CAMS / Diploma in AML) with a recognized institution will be an advantage.

Job Type: Contract
Contract length: 12 months

Pay: RM4,000.00 - RM5,000.00 per month

Schedule:

  • Monday to Friday

Work Location: In person