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Senior Floor Supervisor @ JB, Taman Molek
RM 2,500 - RM 5,000 / month
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- Company Background: Retail Senior Floor Supervisor
- Location: Pandan/ Taman Molek, Johor Bahru 81100
- Working Hours: 6 days per weeks, rotating for rest days
The Senior Floor Supervisor ensures smooth operations, fosters a positive work environment, and delivers excellent customer service.
Key Responsibilities:
- Leadership: Guide floor staff to maintain efficient operations and high service standards.
- Staff Training: Oversee staff training to ensure they have the necessary skills.
- Performance Monitoring: Track staff performance and provide feedback to improve productivity.
- Workflow Management: Coordinate tasks, breaks, and staffing levels as needed.
- Customer Service: Ensure exceptional service and handle complaints effectively.
- Quality Control: Maintain cleanliness, hygiene, and presentation standards.
- Inventory Management: Monitor stock levels and conduct regular inventory checks.
- Health and Safety: Ensure safety compliance and address hazards.
- Budgeting: Assist with budget management and cost-saving measures.
- Communication: Promote teamwork through clear communication.
- Emergency Response: Lead during emergencies and ensure safety protocols are followed.
Requirements,
- Candidate must possess at least a SPM/ "O" Level/ STPM/ "A" Level in any field.
- Minimum 3 years of working experience in the related field as a PIC is required for this position.
- Highly motivated with good insight of customer service.
- Good command of English and Bahasa Malaysia.
- Willing to work according to retail hours, on weekends as well as on public holidays.
Additional Benefits
- Annual Leave
- Medical and Hospitalisation Leave
- EPF / SOCSO / PCB
- Annual Bonus
- Medical Insurance
- Training Provided
- Allowance Provided (attendance & transport)
- Performance Bonus
- Staff Discount
- Overtime Pay
- Long service award
- Reimbursement for Unused Medical Leave
Job Type: Permanent
Pay: RM2,500.00 - RM5,000.00 per month
Benefits:
- Additional leave
- Free parking
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Yearly bonus
Experience:
- retail floor supervisor: 2 years (Required)
Work Location: In person