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Senior Floor Supervisor @ JB, Taman Molek

RM 2,500 - RM 5,000 / month

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  • Company Background: Retail Senior Floor Supervisor
  • Location: Pandan/ Taman Molek, Johor Bahru 81100
  • Working Hours: 6 days per weeks, rotating for rest days

The Senior Floor Supervisor ensures smooth operations, fosters a positive work environment, and delivers excellent customer service.

Key Responsibilities:

  • Leadership: Guide floor staff to maintain efficient operations and high service standards.
  • Staff Training: Oversee staff training to ensure they have the necessary skills.
  • Performance Monitoring: Track staff performance and provide feedback to improve productivity.
  • Workflow Management: Coordinate tasks, breaks, and staffing levels as needed.
  • Customer Service: Ensure exceptional service and handle complaints effectively.
  • Quality Control: Maintain cleanliness, hygiene, and presentation standards.
  • Inventory Management: Monitor stock levels and conduct regular inventory checks.
  • Health and Safety: Ensure safety compliance and address hazards.
  • Budgeting: Assist with budget management and cost-saving measures.
  • Communication: Promote teamwork through clear communication.
  • Emergency Response: Lead during emergencies and ensure safety protocols are followed.

Requirements,

  • Candidate must possess at least a SPM/ "O" Level/ STPM/ "A" Level in any field.
  • Minimum 3 years of working experience in the related field as a PIC is required for this position.
  • Highly motivated with good insight of customer service.
  • Good command of English and Bahasa Malaysia.
  • Willing to work according to retail hours, on weekends as well as on public holidays.

Additional Benefits

  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Annual Bonus
  • Medical Insurance
  • Training Provided
  • Allowance Provided (attendance & transport)
  • Performance Bonus
  • Staff Discount
  • Overtime Pay
  • Long service award
  • Reimbursement for Unused Medical Leave

Job Type: Permanent

Pay: RM2,500.00 - RM5,000.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Overtime pay
  • Performance bonus
  • Yearly bonus

Experience:

  • retail floor supervisor: 2 years (Required)

Work Location: In person