Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service Executive (Mandarin Speaker)

  • Full Time, onsite
  • Agensi Pekerjaan Find Talent Sdn Bhd
  • Damansara Utama, Malaysia
RM 2,500 - RM 3,200 / month
Checking job availability...
Original
Simplified
  • Handles Customer Inquiries: Respond to customer inquiries, issues, and complaints related to food delivery services via phone, online chat, and e-mail. Provide information about menu options, order status, and delivery details.
  • Resolves Customer Issues: Ensure all customer inquiries, complaints, and issues are resolved in a timely and professional manner according to the company's established processes and procedures. Address common concerns such as delivery delays, incorrect orders, and missing items.
  • Escalation of Complex Issues: Identify and escalate difficult or complex issues (e.g., technical problems, high-priority customer complaints) to senior team members for prompt resolution.
  • Maintain Professionalism: Maintain a positive, empathetic, and professional attitude at all times when interacting with customers, ensuring a friendly and helpful tone in all communication.
  • Accurate Data Entry: Enter, update, and maintain accurate records of customer interactions, orders, comments, and complaints into the company’s CRM system. Ensure that all customer information is kept up to date and correctly recorded.
  • Order Adjustments: Resolve customer requests and problems by making appropriate adjustments to orders, such as reordering, refunding, or providing credits, while adhering to the company's policies, procedures, and terms and conditions.
  • Vendor Coordination: Collaborate with external vendors, restaurants, and service operators to fulfill booking changes, delivery adjustments, and order-related inquiries.
  • Stay Informed: Keep up-to-date with company procedures, delivery operations, menu offerings, and any promotions to better assist customers.

Job Type: Full-time

Pay: RM2,500.00 - RM3,200.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift

Education:

  • STM/STPM (Required)

Language:

  • Mandarin (Required)

Work Location: In person

Expected Start Date: 02/27/2025