Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

L1 Application Support (Insurance)

  • Full Time, onsite
  • Agensi Pekerjaan Ideal Reliance Sdn Bhd
  • Kuala Lumpur, Malaysia
RM 6,000 - RM 6,000 / month
Checking job availability...
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Job details:

  • Salary Range: Up to RM6,000.00 (depending on years of experience)
  • Contract Duration: 12-Months (yearly renewal)
  • Location: Kuala Lumpur
  • Working Hour: (Shift 1 – morning: 7am – 4pm) (Shift 2 – afternoon: 3pm – 12pm) (Shift 3 – night: 11pm – 8am next day)

Job scope:

  • Perform application daily health check
  • Application performance monitoring using Dynatrace tool
  • Address & properly respond to user inquiries / requests for Policy Application until issuance via the different channel available
  • Perform first contact resolution for specific request or incident if applicable
  • Log & monitor status until closure of Request or Incident in the ServiceNow ticket system
  • Incident triage and logging application issue via SNOW and route it to the proper technical resolving team
  • Initial assessment of service requests and incidents including update of details of the requests in the ServiceNow ticket system
  • Ensure completeness of information (i.e. description of issues, screenshots, etc) when issues are logged in order to facilitate investigation and resolution of concerns
  • Prepare accurate and timely report (scheduled and ad hoc requests) SOP-based troubleshooting
  • Process and fulfill service requests and re-assign request that cannot be resolved to Level 2 application support
  • Monitor the status of the Application BAU requests which covers the following:
  • Ad-hoc Data Extract , Data/Reference Setup, Data Amendments, Inquiries and other BAU request related to any Business Application

Education:

  • Bachelor's degree, preferably in computer science or information systems, or equivalent work experience

Experience:

  • Minimum 4 - 6 years experiences in Application level 1 support
  • Proficiency in a variety of operating systems such as Unix/Linux/Mac/Windows
  • Minimum knowledge and experience in below:- Windows/LINUX/Database server in Virtualized environment Network equipment such as Router, Switch, Load Balancer & Appliance. - DNS, DHCP, SNMP, IPTABLES, FIREWALL and TCPIP

MUST-HAVE SKILLS:

  • Technical skills
  • SCRIPTING knowledge
  • MYSQL/ORACLE DB
  • LINUX / Window / Any Other
  • WEB SERVERS
  • DYNATRACE
  • Excellent communication skills in English (written and spoken)
  • Good analysis, planning and organizing skills
  • Understand and experience in ServiceNow tool
  • ITIL Certified is an asset

Job Type: Contract
Contract length: 12 months

Pay: Up to RM6,000.00 per month

Benefits:

  • Health insurance
  • Professional development

Schedule:

  • Monday to Friday
  • Rotational shift

Work Location: In person