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Customer Service Executive | Airlines Industry | Petaling Jaya
RM 2,500 - RM 3,000 / month
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Position: Customer Service Executive - Airlines Industry
Location: Menara Dana 13, Ara Damansara, Petaling Jaya
Salary: Basic Salary
1) English / BM : RM2500
2) Mandarin : RM3500
3) Cantonese: RM4000
4) Korean: RM9000
Working Days: 5 days’ work, 2 days' off
Working Hours: 24 x 7 rotational shift (9 working hours)
Benefits:
- Other allowances will be disclose during interview
- EPF SOCSO provided
- Training provided (1-month)
- Nearby Public Transport
Job Requirements:
- Excellent communication and writing skills in English and Bahasa Malaysia.
- SPM leavers are encouraged to apply.
- Able to work on rotational shifts.
- Prior working experience in the call service industry will be an added advantage.
- Good problem solving skills and ability to perform under a high paced working environment.
Job Description:
- Handling all outbound calls pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related to the company’s products
- Agents are required to contact the customer if the flight has been rescheduled by the company.
Job Type: Full-time
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Application Question(s):
- Do you have SPM certification? Pass or Fail ?
- The Intake will be 25th March, are you able to join ?
Work Location: In person