Indoor Sales Executive (Food Industry) - Masai Johor

Responsibilities: • Accurately input customer orders into the system, ensuring all details are correctly recorded • Coordinate with the warehouse and production teams to facilitate timely order processing and fulfillment • Arrange and oversee customer deliveries, ensuring smooth and punctual logistics operations • Liaise with the lab department regarding customer requests for Certificates of Analysis (COA) • Process and document goods returns upon receipt from customers, ensuring proper follow-up • Handle customer inquiries, feedback, and complaints professionally, working towards effective resolution • Maintain organized filing and documentation for easy retrieval when needed • Update and manage the customer price book in the system, ensuring pricing information remains accurate and current • Assist with stock-taking activities and inventory reconciliation as needed • Generate reports and track order statuses as required • Perform any other ad-hoc tasks assigned by management Requirements: • Bachelor’s Degree in Administration/Marketing/Business Study or equivalent. • At least 5 year(s) of working experience in manufacturing industry is required for this position. • Required language(s): English, Mandarin & Bahasa Malaysia • Proficient in IT skills (Microsoft Excel, Word and PowerPoint). Exposure to accounting system (Autocount) is an advantage. • Exemplary planning and time management skills • Ability to multitask and prioritize daily workload • Good communication skills both orally and in writing Salary range: RM4500 and above Working hours: Monday - Friday (8:00am - 5:45pm) FOR Malaysian only If interested, please share your latest CV to Shortlisted applicants will be contacted