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A112-AM, ASSET MANAGEMENT

  • Full Time, onsite
  • Agensi Pekerjaan VR Excellent (M) Sdn Bhd
  • Kuala Lumpur, Malaysia
RM 4,000 - RM 4,000 / month

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A112- AM, ASSET MANAGEMENT

RESPONSIBILITIES

  • Monitor regimented calling, overtime, and negotiation skills of the callers effectively.
  • Plan and manage the allocation/batching of accounts (fixed bucket) to ensure equal and fair distribution among team members.
  • Consistently review 1-90 days accounts and ensure the team diligently conducts Telco searches and requests site visits.
  • Ensure the effectiveness and adequacy of repossessions to achieve successful outcomes.
  • Maintain a fair, assertive, and professional approach at all times when negotiating payments to ensure zero complaints regarding rudeness.
  • Support ad-hoc tasks as assigned by the superior/manager.

REQUIREMENTS

  • Minimum Bachelor’s degree or equivalent professional qualification.
  • At least 3 years of leadership experience, including managing and leading team members in a debt collection environment.
  • Minimum 2 years of experience in the debt collection industry with the ability to take on the portfolio immediately.
  • Proficiency in English and Bahasa Malaysia (both written and spoken); ability to communicate in Mandarin is an added advantage.
  • Flexibility to work assigned shifts and possible weekend assignments.
  • Willingness to travel for site visits (optional).
  • Strong team player with excellent interpersonal skills and the ability to work under pressure.
  • Proficient in Microsoft Excel and Word.

Salary Range: RM2,500 – RM4,000 (Based on experience)

Job Type: Full-time

Pay: Up to RM4,000.00 per month

Benefits:

  • Additional leave
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Fixed shift

Supplemental Pay:

  • Yearly bonus

Education:

  • Bachelor's (Required)

Experience:

  • Lead the team: 3 years (Required)
  • debt collection: 2 years (Required)

Language:

  • Mandarin (Required)

Work Location: In person